Privacy Policy

1) Information We Collect

We may collect the following categories of information:

a) Information You Provide Voluntarily

• Contact forms, email inquiries, or support requests;
• Claiming or creating a practitioner profile/listing;
• Newsletter subscriptions or paid/featured listings;
• Reviews, comments, or other user-generated content.

This may include: name, email address, phone number, practice details, location, website URL, professional credentials, and any optional details you choose to share (e.g., “CIRS experience”).

b) Information Collected Automatically

When you browse the site, we may automatically collect device and usage data (e.g., IP address, browser type, operating system, referring URLs, pages viewed, and time on site). We may use analytics tools (e.g., Google Analytics, Search Console) to improve performance and content.

c) Cookies and Similar Technologies

We use cookies to remember preferences, enhance functionality, measure traffic/performance, and support secure profile management. You can disable cookies in your browser settings, though some features may not function properly without them.

2) How We Use Your Information

• Publish and maintain an accurate directory of practitioners;
• Facilitate communication between practitioners and potential patients;
• Operate, secure, analyze, and improve our Services;
• Send administrative messages and (with consent) newsletters or promotional communications;
• Comply with legal obligations and enforce our Terms of Use.

We do not sell personal information.

3) How We Share Information

• Public Listings: Practitioner details provided by practitioners/their representatives or sourced from public records are displayed publicly as part of the directory.
• Service Providers: Trusted vendors assist with hosting, analytics, email delivery, payment processing (e.g., Stripe), and security. They process data on our behalf under contractual safeguards.
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, users, or the public.

We do not share user health data or private communications without consent.

4) Data Retention

We retain personal data only as long as necessary to provide and improve the Services, maintain directory integrity, and satisfy legal/accounting obligations. You may request deletion or correction at any time (see Contacting Us).

5) Data Security

We use commercially reasonable safeguards (e.g., HTTPS, access controls, secure storage). However, no online system is completely secure, and we cannot guarantee absolute security.

6) Your Rights

Depending on your location, you may have the right to access, correct, delete, or obtain a copy of your data; object to certain uses; and withdraw consent to communications. To exercise your rights, contact us at privacy@findmolddoctors.com.

If you are in the EEA/UK/Canada/California, you may have additional rights under GDPR/UK GDPR, PIPEDA, or CCPA/CPRA. We will honor applicable requests in accordance with local laws.

7) Third-Party Links

Our directory contains links to external sites (e.g., practitioner websites). We are not responsible for the content, privacy practices, or security of third-party sites.

8) Contacting Us About Your Data

To update your information, remove a listing, or ask privacy questions, contact:

• Email: privacy@findmolddoctors.com
• Website: findmolddoctors.com

9) Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us to request deletion.

10) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance.